Frequently Asked Questions

FAQ

Shipping

How much is shipping?

Where is my order?

Why has my tracking # has not updated?

When will I receive my order?

Why does it take up to 15 days?

Can I expedite shipping?

Do you ship internationally?

Return & Refund Policy

Can I change my order?

I received a faulty item. What do I next?

Who pays for returns?

How long do I have to make a return?

I ordered the wrong item. Can I make an exchange?

What can I return?

What can't I return?

What happens after you receive my return?

General Questions

How do I make sure I order the right size?

Where are you located?

I have another question.

When are you restocking?

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