Shipping + Delivery
No one likes to wait forever (or pay a whole lot) for shipping. That's why we are transparent and crystal clear about our shipping costs + processing and delivery times.
What's it going to cost me?
- All orders above $59 ship for free.
- Orders below $59 ship at a flat rate of only $4.95. Woo hoo!
Where is my order?
We try our very best to ship your order as quickly as possible. You'll receive a tracking number 24-48 hours after your order has been shipped.
After your order has shipped, you'll receive an email confirmation with the tracking number. Please note that your tracking number may take 1-2 business days to become active.
My tracking # hasn’t updated in a couple days. What’s going on?
Don't panic! Your tracking number may take 1-2 business days to update from pre-shipment status.
When will I receive my order?
On a good day, you'll get your order within 5 days of it being shipped. On an average day, you'll get it within 7 days. On occasion it may take up to 15 days.
To note, around holidays / holiday weekends, our order fulfillment times may be slightly delayed given order volumes.
15 days!?Some of our products are stocked locally and others from our international partners. That's how we keep our prices competitive. Because we ship from multiple warehouses, it may take up to 15 working days to receive any items that may ship from international warehouses. We promise that you will get your order while Donald Trump is still president. :)
Can I expedite shipping?We'll have rush shipping options soon! Sign up to receive an alert as soon as we do.
Do you ship internationally?We've tried shipping internationally but ran into some logistical and experience issues. At this time but we do not ship internationally but do plan to in the future. Stay tuned for updates!
Still have a question?
Email us at firstname.lastname@example.org and we'll be happy to assist!